ST
Shelly T
1 reviews | Active since Apr 2009
28 Dec 2019, 09:58
DIRECT AXIS SENDING SPAM DESPITE REQUESTS TO STOP!!!
Despite repeated requests to DirectAxis, they continue to ignore my requests to stop marketing to me and continue to send me SPAM!!!!. What do I have to do to get this to stop??
Perhaps my next step is to file a complaint with the Financial Sector Conduct Authority (FSCA) and advise them that DirectAxis are ignoring both CPA and POPI.
Perhaps a request to have their license as a financial service provider revoked!!!
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Replies (2)
DirectAxis's replyOfficial
30 Dec 2019, 09:07 Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis
DirectAxis's reply30 Dec 2019, 09:07
Official
Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis
DirectAxis's replyOfficial
30 Dec 2019, 13:58 Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters, but these will be the very last. We’re sorry to see you go – if you do require our services in future, keep us in mind.
DirectAxis's reply30 Dec 2019, 13:58
Official
Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters, but these will be the very last. We’re sorry to see you go – if you do require our services in future, keep us in mind.