G(vS
GG (Gawie) van Schalkwyk
1 reviews | Active since Apr 2021
15 Apr 2021, 10:12
Direct Axis rep**** to my 1st Review and promised to come back with an explanation after they scheduled Double debit orders to go off from my account . DirectAxis I am still waiting...............
On the 8th of March I wrote a review on hellopeter about DirectAxis that scheduled double debitorders for the same amount to go of taken form my account for April 2021.The one debit order was for DirectAxis and the other for WESBNKNAED. I have nothing to do with WESBNKNAED.!!!!. DirectAxis rep**** to my review and promised to come back with an explanation. I am still waiting for an explanation about the double debit orders.
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Replies (1)DirectAxis's replyOfficial
15 Apr 2021, 17:01Hello, Gawie,
Thank you for reaching out to us.
We have received feedback that your account is being handled by our accounts department who has been trying to reach you but to no avail.
Wesbank and DirectAxis are all part of the First Rand group allowing us to facilitate the sharing of resources.
We’d be happy to arrange for a consultant to call you.
Team DirectAxis
DirectAxis's reply15 Apr 2021, 17:01
Official
Hello, Gawie,
Thank you for reaching out to us.
We have received feedback that your account is being handled by our accounts department who has been trying to reach you but to no avail.
Wesbank and DirectAxis are all part of the First Rand group allowing us to facilitate the sharing of resources.
We’d be happy to arrange for a consultant to call you.
Team DirectAxis
