Direct Axis refuses to refund overpayment.

For the last two weeks we have been battling with Direct Axis to get a refund. we have been sent to numerous different departments, with no positive feedback.

this is the worst financial services company we have ever dealt with.

These people thrive on making our lives difficult.

if it were us who had not paid an instalment, they would've hounded us by sms and phone calls, demanding money, threatening us with legal action, but we have been having such difficulty even getting hold of these people.

we have been dealing with Kim Heath and Rene' Grove from Direct Axis, and these people are doing everything in their power to delay our query.