JZ
Jeannette Z
1 reviews | Active since Oct 2014
09 May 2023, 07:42
DIRECT AXIS QUICK TO TAKE MONEY !!!!!
I still have not received a email saying when my husbands loan will be finished i dont want a phone call just an email with a statement and a date when the loan will be finished asap
Helpful (0)
Replies (6)0
Replies (6)
DirectAxis's replyOfficial
09 May 2023, 08:31Hello Jeannette,
Thank you for reaching out to us.
Please accept our apologies for the service you received thus far.
We’ll provide you feedback via private reply shortly.
Team DirectAxis
Thank you for reaching out to us.
Please accept our apologies for the service you received thus far.
We’ll provide you feedback via private reply shortly.
Team DirectAxis
Best regards,
DirectAxis's reply09 May 2023, 08:31
Official
Hello Jeannette,
Thank you for reaching out to us.
Please accept our apologies for the service you received thus far.
We’ll provide you feedback via private reply shortly.
Team DirectAxis
Thank you for reaching out to us.
Please accept our apologies for the service you received thus far.
We’ll provide you feedback via private reply shortly.
Team DirectAxis
Best regards,
DirectAxis's replyOfficial
09 May 2023, 08:38Hello Jeannette,
Thank you for reaching out to us.
The account statement was being sent to the email address we have on record ***.
Please advise if you would like to have the email address updated to the one on this review.
Team DirectAxis
Thank you for reaching out to us.
The account statement was being sent to the email address we have on record ***.
Please advise if you would like to have the email address updated to the one on this review.
Team DirectAxis
Best regards,
DirectAxis's reply09 May 2023, 08:38
Official
Hello Jeannette,
Thank you for reaching out to us.
The account statement was being sent to the email address we have on record ***.
Please advise if you would like to have the email address updated to the one on this review.
Team DirectAxis
Thank you for reaching out to us.
The account statement was being sent to the email address we have on record ***.
Please advise if you would like to have the email address updated to the one on this review.
Team DirectAxis
Best regards,
JZ
Jeannette Z's updateReviewer Update
09 May 2023, 08:45Please update the email to *** and please send me a updated statement the one i received is till 13/02/2023 and we are in MAy now
JZ
Jeannette Z's update09 May 2023, 08:45
Reviewer Update
Please update the email to *** and please send me a updated statement the one i received is till 13/02/2023 and we are in MAy now
DirectAxis's replyOfficial
09 May 2023, 08:55Thank you for the confirmation. The email address has been updated and account statements for the last three months has been sent. Please let us know once you have received them.
Best regards,
DirectAxis's reply09 May 2023, 08:55
Official
Thank you for the confirmation. The email address has been updated and account statements for the last three months has been sent. Please let us know once you have received them.
Best regards,
JZ
Jeannette Z's updateReviewer Update
09 May 2023, 09:04I just want the most recent for up untill end april please
JZ
Jeannette Z's update09 May 2023, 09:04
Reviewer Update
I just want the most recent for up untill end april please
DirectAxis's replyOfficial
09 May 2023, 09:29Because the statement frequency was set on quarterly and is due to run on the 16th. We have requested the team to draft a manual statement in the interim and will keep you posted.
Best regards,
DirectAxis's reply09 May 2023, 09:29
Official
Because the statement frequency was set on quarterly and is due to run on the 16th. We have requested the team to draft a manual statement in the interim and will keep you posted.
Best regards,