Direct Axis Poor Customer Support
I don't know how many attempts have I made to get hold of Direct Axis Debt Review team. Emails sent, no response. Calls are not answered. I have asked you guys over many times for the settlement offer on my loan account and nothing is done with the sense of agency. The customer service is very poor. I am really really disappointed in how y'all operate. Your call centre is the worst
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DirectAxis's replyOfficial
25 Nov 2019, 11:52Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply25 Nov 2019, 11:52
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's replyOfficial
26 Nov 2019, 12:13We're pleased that a consultant has been in touch with you, but if you require further assistance do let us know.
DirectAxis's reply26 Nov 2019, 12:13
Official
We're pleased that a consultant has been in touch with you, but if you require further assistance do let us know.