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naeem A
1 reviews | Active since Oct 2012
04 Dec 2025, 12:26
Direct Axis - Policy Charge
I fell behind on my loan but as per our agreement if you miss one month the policy lapses so please advise why is this charge continuing to be added monthly when I'm not covered???
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DirectAxis's replyOfficial
04 Dec 2025, 13:26Good Day Naeem Abbas
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply04 Dec 2025, 13:26
Official
Good Day Naeem Abbas
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,