Direct axis plunges you further into debt in a pandemic.

Item: DirectAxis
Rating: 2
Author: Ian T

I have a loan with direct axis in the time of getting the loan their staff have been fantastic, however with COVID 19, I app**** for a 3 month gap as my income has been affected, to my disappointment their only solution is to Plunge me further Into debt, with a loan to the value of my 3 months installments payable over 60 months. We are in a pandemic and everyone is helping except these guys with all the money they make surely they could assist better then this. Our government is making plans, our banks are making plans all the credit card faculties are helping shame on you direct axis as this is no help.

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Replies (1)

DirectAxis's replyOfficial

03 Jun 2020, 09:14

Hello Ian We have received your review. This is a 3-month payment break, facilitated by a separate credit agreement at prime interest rate. You also pay zero fees, can settle early and will assist to process credit insurance claims where possible. Please rest assured that we are doing our very best for all our customers and our primary focus during this time is to act responsibly towards them. You can read more about the different options available at https://www.directaxis.co.za/covid-19-assistance and send us a private reply if you would like a consultant to contact you. Team DirectAxis

DirectAxis's reply03 Jun 2020, 09:14

Official