BA
Bennedett A
1 reviews | Active since Nov 2020
15 Nov 2020, 16:57
Direct Axis paid up letter request
Ive requested a paid up letter from them and has not had any response after a telephone call and emails sent. Absolute ******* service.
Helpful (0)
Replies (9)0
Replies (9)
DirectAxis's replyOfficial
16 Nov 2020, 08:18Hello Bennedett, Thanks for reaching out to us. We have sent you the paid up letter to your email address on 13/11/2020. We have arranged with our Debt Review Team to re-send the paid up letter. Please confirm as soon as you receive it. Team DirectAxis
Best regards,
DirectAxis's reply16 Nov 2020, 08:18
Official
Hello Bennedett, Thanks for reaching out to us. We have sent you the paid up letter to your email address on 13/11/2020. We have arranged with our Debt Review Team to re-send the paid up letter. Please confirm as soon as you receive it. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
16 Nov 2020, 08:46Hello Bennedett,
Please send us a private reply with the telephone number and email address that you were using trying to reach us. We would like to share your feedback with our support team in order to improve our service delivery standards.
Your response will be appreciated.
Team DirectAxis
Please send us a private reply with the telephone number and email address that you were using trying to reach us. We would like to share your feedback with our support team in order to improve our service delivery standards.
Your response will be appreciated.
Team DirectAxis
Best regards,
DirectAxis's reply16 Nov 2020, 08:46
Official
Hello Bennedett,
Please send us a private reply with the telephone number and email address that you were using trying to reach us. We would like to share your feedback with our support team in order to improve our service delivery standards.
Your response will be appreciated.
Team DirectAxis
Please send us a private reply with the telephone number and email address that you were using trying to reach us. We would like to share your feedback with our support team in order to improve our service delivery standards.
Your response will be appreciated.
Team DirectAxis
Best regards,
BA
Bennedett A's updateReviewer Update
16 Nov 2020, 13:47Afternoon
No paid up letter has been received to date. Please email to *** or ***
Awaiting a speedy reply.
No paid up letter has been received to date. Please email to *** or ***
Awaiting a speedy reply.
BA
Bennedett A's update16 Nov 2020, 13:47
Reviewer Update
Afternoon
No paid up letter has been received to date. Please email to *** or ***
Awaiting a speedy reply.
No paid up letter has been received to date. Please email to *** or ***
Awaiting a speedy reply.
BA
Bennedett A's updateReviewer Update
16 Nov 2020, 14:12 Afternoon
No paid up letter has been received to date. Please email to ***
Awaiting a speedy reply.
No paid up letter has been received to date. Please email to ***
Awaiting a speedy reply.
BA
Bennedett A's update16 Nov 2020, 14:12
Reviewer Update
Afternoon
No paid up letter has been received to date. Please email to ***
Awaiting a speedy reply.
No paid up letter has been received to date. Please email to ***
Awaiting a speedy reply.
DirectAxis's replyOfficial
16 Nov 2020, 16:29Hello Bennedett, Thanks for responding to us. We have arranged with one of our Debt Review Team Leaders to give you a courtesy call. Team DirectAxis
Best regards,
DirectAxis's reply16 Nov 2020, 16:29
Official
Hello Bennedett, Thanks for responding to us. We have arranged with one of our Debt Review Team Leaders to give you a courtesy call. Team DirectAxis
Best regards,
BA
Bennedett A's updateReviewer Update
16 Nov 2020, 16:33Afternoon,
What does Direct Axis not understand? I requested a paid up letter NOT a courtesy call.
I don't want to talk to a team leader, I need the letter that I have requested a week ago, without any reply from anyone.
Please send me the letter to the emails I requested.
Regards,
Bennedett
What does Direct Axis not understand? I requested a paid up letter NOT a courtesy call.
I don't want to talk to a team leader, I need the letter that I have requested a week ago, without any reply from anyone.
Please send me the letter to the emails I requested.
Regards,
Bennedett
BA
Bennedett A's update16 Nov 2020, 16:33
Reviewer Update
Afternoon,
What does Direct Axis not understand? I requested a paid up letter NOT a courtesy call.
I don't want to talk to a team leader, I need the letter that I have requested a week ago, without any reply from anyone.
Please send me the letter to the emails I requested.
Regards,
Bennedett
What does Direct Axis not understand? I requested a paid up letter NOT a courtesy call.
I don't want to talk to a team leader, I need the letter that I have requested a week ago, without any reply from anyone.
Please send me the letter to the emails I requested.
Regards,
Bennedett
DirectAxis's replyOfficial
17 Nov 2020, 09:59Hello Bennedett, We are able to confirm that we have re-sent you the paid up letter and one of our consultants was in contact with you. If you have any questions please send us a private reply and we will assist you. Team DirectAxis
Best regards,
DirectAxis's reply17 Nov 2020, 09:59
Official
Hello Bennedett, We are able to confirm that we have re-sent you the paid up letter and one of our consultants was in contact with you. If you have any questions please send us a private reply and we will assist you. Team DirectAxis
Best regards,
BA
Bennedett A's updateReviewer Update
17 Nov 2020, 10:45Query resolved, thank you
BA
Bennedett A's update17 Nov 2020, 10:45
Reviewer Update
Query resolved, thank you
DirectAxis's replyOfficial
17 Nov 2020, 11:06You're welcome.
Best regards,
DirectAxis's reply17 Nov 2020, 11:06
Official
You're welcome.
Best regards,