JP
Jaco P
1 reviews | Active since Jul 2015
09 Mar 2021, 15:41
Direct axis not willing to assist with setlement letter.
My partner and I have been struggling immensely from getting a settlement letter from direct axis. They literally make it impossible for one to clear your debt, and they literally ignore us COMPLETELY!! This is unexeptable.
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DirectAxis's replyOfficial
09 Mar 2021, 16:24Hello Jaco, Thanks for reaching out to us. Please accept our sincerest apologies for the inconvenience and difficulties you’ve been experiencing, we understand your frustration. We have emailed the settlement letter to your email address, please know that settlement letters can take a while to reflect due to system processes. Kindly confirm receipt when you receive it. Team DirectAxis
DirectAxis's reply09 Mar 2021, 16:24
Official
Hello Jaco, Thanks for reaching out to us. Please accept our sincerest apologies for the inconvenience and difficulties you’ve been experiencing, we understand your frustration. We have emailed the settlement letter to your email address, please know that settlement letters can take a while to reflect due to system processes. Kindly confirm receipt when you receive it. Team DirectAxis