BJ
Brent J
1 reviews | Active since Feb 2018
01 Mar 2021, 09:29
Direct Axis non existent
good day Its always amazing how these companies can often phone you when there is something wrong or when they want to offer you something...but when you try and get hold of them for help they have disappeared off the face of the earth. e mail after e mail and tried to call twice this morning with no answer.
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
01 Mar 2021, 13:05Hello Brent, Thank you for reaching out to us. We apologise that you had a poor experience, we'll make sure your comments go to the department head. Please allow us to have the matter investigated and resolved in a timeous manner. We’ll be escalating it to our Customer Care Team who will be making contact with you directly to get to the bottom of this. Team DirectAxis
Best regards,
DirectAxis's reply01 Mar 2021, 13:05
Official
Hello Brent, Thank you for reaching out to us. We apologise that you had a poor experience, we'll make sure your comments go to the department head. Please allow us to have the matter investigated and resolved in a timeous manner. We’ll be escalating it to our Customer Care Team who will be making contact with you directly to get to the bottom of this. Team DirectAxis
Best regards,
BJ
Brent J's updateReviewer Update
03 Mar 2021, 14:14UPDATE:
As expected no phone call yet......
still waiting
as expected
As expected no phone call yet......
still waiting
as expected
BJ
Brent J's update03 Mar 2021, 14:14
Reviewer Update
UPDATE:
As expected no phone call yet......
still waiting
as expected
As expected no phone call yet......
still waiting
as expected