CD
Charles D
1 reviews | Active since Feb 2023
10 Oct 2023, 16:02
Direct Axis, no explanations just declines
attempted to apply for a loan online, just with the intro page, stating that I do not qualify for a for the minimum requirements (at no stage I could see what the minimum requirements is, not even the call center could explained it to me, even though my income is way more than any expenses. Could not even explained after I phones them, just said "the system says"
Helpful (0)
Replies (2)0
Replies (2)CD
Charles D's updateReviewer Update
10 Oct 2023, 16:18Phoned again and was placed on hold and never answered the phone again
CD
Charles D's update10 Oct 2023, 16:18
Reviewer Update
Phoned again and was placed on hold and never answered the phone again
DirectAxis's replyOfficial
10 Oct 2023, 17:45 Hello Charles
Thanks for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thanks for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply10 Oct 2023, 17:45
Official
Hello Charles
Thanks for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thanks for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,