1 reviews | Active since Oct 2016
Direct Axis No Answer after more than 2 hours holding
<p>I have tried getting through to Direct Axis accouns department for the past two weeks now. After five phone calls and more than 2 hours on hold I am yet to get through.<br /><br />I have settled my account a month ago but Direct Axis has not closed the account thus I am still occuring interest on a account that has been paid in full!!!!</p> <p> </p> <p>This is unacceptable.</p> <p> </p> <p>Du Preez</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.