DH
Daryl H
1 reviews | Active since Dec 2016
15 Dec 2020, 09:48
Direct axis must fall
I have recently been retreched from work I reported the matter too direct axis insurance which was approved, I haven't heard from the company after I sent them the insurance cliam document showing its approved. I want too stop all debit orders and require a paid up. Letter there not helpful at all they only call you when they want you to take the loan or have a new offer
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
15 Dec 2020, 11:03Hello Daryl, Thanks for reaching out to us. We apologise for the inconvenience we may have caused, we understand your frustration. We had a look at your account and you will be happy to know that your claim has been approved. We have arranged with our Claims Team to provide you with a courtesy call. Team DirectAxis
DirectAxis's reply15 Dec 2020, 11:03
Official
Hello Daryl, Thanks for reaching out to us. We apologise for the inconvenience we may have caused, we understand your frustration. We had a look at your account and you will be happy to know that your claim has been approved. We have arranged with our Claims Team to provide you with a courtesy call. Team DirectAxis
DH
Daryl H's updateReviewer Update
15 Dec 2020, 11:33Good Day, Direct Axis, I want a call from you'll in the next hour, you'll are not answering the questions I need my debits stopped and I need a paid off letter. My contact details ***
DH
Daryl H's update15 Dec 2020, 11:33
Reviewer Update
Good Day, Direct Axis, I want a call from you'll in the next hour, you'll are not answering the questions I need my debits stopped and I need a paid off letter. My contact details ***
DirectAxis's replyOfficial
15 Dec 2020, 15:53Hello Daryl, Thanks for responding to us. We have arranged with our Claims Team to urgently provide you with a courtesy call. Team DirectAxis
DirectAxis's reply15 Dec 2020, 15:53
Official
Hello Daryl, Thanks for responding to us. We have arranged with our Claims Team to urgently provide you with a courtesy call. Team DirectAxis
DH
Daryl H's updateReviewer Update
17 Dec 2020, 08:29Good Day Direct Axis,
When will I receive a call from you, you'll have passed the 24/48 hours in contacting me I need my account terminated and I want a paid up letter my insurance as covered my account with you guys, you are such lairs about caring for people and stuff on your Avert
When will I receive a call from you, you'll have passed the 24/48 hours in contacting me I need my account terminated and I want a paid up letter my insurance as covered my account with you guys, you are such lairs about caring for people and stuff on your Avert
DH
Daryl H's update17 Dec 2020, 08:29
Reviewer Update
Good Day Direct Axis,
When will I receive a call from you, you'll have passed the 24/48 hours in contacting me I need my account terminated and I want a paid up letter my insurance as covered my account with you guys, you are such lairs about caring for people and stuff on your Avert
When will I receive a call from you, you'll have passed the 24/48 hours in contacting me I need my account terminated and I want a paid up letter my insurance as covered my account with you guys, you are such lairs about caring for people and stuff on your Avert
DirectAxis's replyOfficial
17 Dec 2020, 09:21Hello Daryl, Thanks for responding to us. We have received confirmation from our Claims Team that you have been assisted and that your query has been resolved. Should you need any further assistance do not hesitate to contact us. Team DirectAxis
DirectAxis's reply17 Dec 2020, 09:21
Official
Hello Daryl, Thanks for responding to us. We have received confirmation from our Claims Team that you have been assisted and that your query has been resolved. Should you need any further assistance do not hesitate to contact us. Team DirectAxis