<p>I have been a customer of Dircet Axis for awhile. My profession is a professional voice artist. I even voiced their new campaign which says Direct Axis is looking to reinvent itself. How funny. Well, I missed one month payment, made an arrangemnt to pay end month. And all I have received is constant telephone calls and an email recently saying that they will continue to call me to harrass by telephone. I gave the a date for payment and they sent an sms saying they will collect 5 days before that date. It very bizarre behaviour and certainly not in tune with the script I read about their company. </p> <p>This is not the conduct of a comany that wants to move forward or make any headway into the future with its customers other than as a cheap loan shark bully approach. </p>
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
That would be great if you did look into it. I have a debt which I have agreed to pay. The rest is just unpleasant behaviour. As regards your new advertising campaign which I voice, and am one the busiest and most in demand voice artists in the country. I hope we can rectify the situation without any potential embarrasment to you or your campaign. I regret that it has taken a note on hello Peter, in spite of several calls and emails I have made to contact you. And that I have had to resort to such tactics. However in light of the rudeness of your staff, I have had no choice.
That would be great if you did look into it. I have a debt which I have agreed to pay. The rest is just unpleasant behaviour. As regards your new advertising campaign which I voice, and am one the busiest and most in demand voice artists in the country. I hope we can rectify the situation without any potential embarrasment to you or your campaign. I regret that it has taken a note on hello Peter, in spite of several calls and emails I have made to contact you. And that I have had to resort to such tactics. However in light of the rudeness of your staff, I have had no choice.
Hello, it’s proving difficult to reach you. We’d like to assist as soon as possible, please confirm a suitable time for us to contact.
Best regards,
Hello, it’s proving difficult to reach you. We’d like to assist as soon as possible, please confirm a suitable time for us to contact.
Best regards,
I have spoken to one of your assistants. And am happy to make another arrangement. The point here is that I made an agreement to pay off a sum loaned. The only time I defaulted was this month in my entire history with you. I made an arrangement with one of yor staff to pay overdue sum within two weeks. In that period I have had the unpleasnat experience of seeing how your company operates. Multiple sms and phone calls escalating in threat. Even today I received one, heading towards threat of legal prcoceedings. Within two weeks, really?.... This agrresive tactic spells a company whose core values clearly directed from the top execxutives to your staff are of violent harrassment. On a business level this is nothing short of bully tactics and short sightedness in terms of where you company is going. I have had the privelidege working with TOP BRANDS globally and I have seen over decades company operating like this fail. Not to mention a company, country or regime based on greed and violent tactics historically is doomed to fail. In a time, where companies use more human and socail tactics to great success, yours is still in medieval times. I will make payment in the next few days. i have no wish to deal with this anonymous reply here and or your staff.
I have spoken to one of your assistants. And am happy to make another arrangement. The point here is that I made an agreement to pay off a sum loaned. The only time I defaulted was this month in my entire history with you. I made an arrangement with one of yor staff to pay overdue sum within two weeks. In that period I have had the unpleasnat experience of seeing how your company operates. Multiple sms and phone calls escalating in threat. Even today I received one, heading towards threat of legal prcoceedings. Within two weeks, really?.... This agrresive tactic spells a company whose core values clearly directed from the top execxutives to your staff are of violent harrassment. On a business level this is nothing short of bully tactics and short sightedness in terms of where you company is going. I have had the privelidege working with TOP BRANDS globally and I have seen over decades company operating like this fail. Not to mention a company, country or regime based on greed and violent tactics historically is doomed to fail. In a time, where companies use more human and socail tactics to great success, yours is still in medieval times. I will make payment in the next few days. i have no wish to deal with this anonymous reply here and or your staff.
Hi. Thank you for the feedback. My name is Andre Hanekom and I am the Social Media Manager for the business. Please feel free to get in touch with me via *** once you have a moment. I will share your feedback with the rest of the business.
Best regards,
Hi. Thank you for the feedback. My name is Andre Hanekom and I am the Social Media Manager for the business. Please feel free to get in touch with me via *** once you have a moment. I will share your feedback with the rest of the business.
Best regards,
thank you andre for sending me an email, saying you will be in touch. Couldnt that email actually deal with the problem. Everything is urgent when Direct Axis needs its payment, but clearly not urgent in corresponding the client.
I must admit I find myself amused at this whole scenario, as there is no other way of reacting. Incidentally to any one reading this. the vast sum of money is less than 1600 rand, and all of this has escalated within weeks of non payment. Even after i had made an arrangemen, which has conveniently been forgotten Also another extraordinary event to add to this exciting adventure. I did call a Direct Axis employee a week or so ago from writing this and wanted tp pay from another bank account. Not the account from which the Direct Debit comes off. The Direct Axis employee was unable to give me instructions. The online bank accountant from which i was intending to pay, did not recognise Direct Axis as a beneficiary in order to load them to make the payment. And the really disturbing thing was that the Direct Axis employee couldn't tell what the account to pay into was, they werent sure if it was Direct Axis, or Call direct or is ....First rand bank ltd, .....maybe it wesbank ......
thank you andre for sending me an email, saying you will be in touch. Couldnt that email actually deal with the problem. Everything is urgent when Direct Axis needs its payment, but clearly not urgent in corresponding the client.
I must admit I find myself amused at this whole scenario, as there is no other way of reacting. Incidentally to any one reading this. the vast sum of money is less than 1600 rand, and all of this has escalated within weeks of non payment. Even after i had made an arrangemen, which has conveniently been forgotten Also another extraordinary event to add to this exciting adventure. I did call a Direct Axis employee a week or so ago from writing this and wanted tp pay from another bank account. Not the account from which the Direct Debit comes off. The Direct Axis employee was unable to give me instructions. The online bank accountant from which i was intending to pay, did not recognise Direct Axis as a beneficiary in order to load them to make the payment. And the really disturbing thing was that the Direct Axis employee couldn't tell what the account to pay into was, they werent sure if it was Direct Axis, or Call direct or is ....First rand bank ltd, .....maybe it wesbank ......
You are welcome, Tom. I will be in touch with you via email shortly.
Best regards,
You are welcome, Tom. I will be in touch with you via email shortly.
Best regards,
Hello, we are able to confirm that the matter is being looked into and that our Social Media Manager is in touch with you via email. Team DirectAxis
Best regards,
Hello, we are able to confirm that the matter is being looked into and that our Social Media Manager is in touch with you via email. Team DirectAxis
Best regards,
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