DIRECT AXIS & ISHMAIL DHYA ATTORNEYS ARE ROBBING CONSUMERS // MISSING PAYMENTS IN ORDER TO OBTAIN INTEREST

I have been contacting direct axis from May 2022 to resolve my issue with IDA Law. Ishmail Dyah attorneys have been handling collections for Direct Axis. I paid my February installment twice first one was on the 25th and second one on the 27th of Feb 2022 . When they ( IDA LAW) contact me and advising me that my account was not paid in Feb and I also need to pay for March 2022( This was my first complaint with IDA LAW IN MARCH 2022) . I emailed them my proof of payments, to cut the long frustrating story short. Fast forward I was paying until end of June when i wanted to settle my account and requested statement, guess what? FEBRUARY 2022 payments were nowhere to be found. To date I cannot get proper statements which means I cannot settle the account due to the illogical statements that i have been receiving. I sent all proofs of payments, sent emails to Direct Axis and IDA LAW. Everyone blames the other. Direct Axis says IDA LAW should sort this out. How can they sort this out when its so clear that they are not willing to resolve this out. Its been 6 month to date. I have asked Direct Axis to refer me to another attorney but they seem to be robbing people together with IDA LAW attorneys. This file should have been closed by now if they had given me proper statements. I went on hello peter and noticed the complains people have with IDA LAW and how much information gets lost, how payments cannot be allocated. They expect me to pay interest for all those month they stalled this matter in order to make money. I will not pay those interest. I will take this matter to the omburds and other channels. IDA LAW and DIRECT AXIS needs to be exposed for robbing people. Missing payments in order to gain interest from the accounts? That's pathetic. Check complains on Ishmail Dhya attorneys. Today I sent another email, I saw they read my emails but don't respond as usual. I have all track records of the read messages , calls and emails from both my email addresses.