TM
Tshepiso M
1 reviews | Active since Jan 2018
08 Mar 2022, 16:28
Direct Axis is the Pits
I settled a loan account with Direct Axis. I still haven’t received feedback. Their numbers are constantly on automatic voicemail “experiencing high call volume, we will get back to you shortly”. Can I just get feedback to clear my accounts
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DirectAxis's replyOfficial
08 Mar 2022, 17:10 Hello Tshepiso, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get through to our call centre. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply08 Mar 2022, 17:10
Official
Hello Tshepiso, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get through to our call centre. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
Best regards,