KS
Karina S
1 reviews | Active since Oct 2011
20 Jan 2016, 10:14
Direct Axis is *********** and useless!!
On Tuesday, 12 January, I received a marketing call from DirectAxis, and asked that they remove my number off their marketing list. Said they can only remove me off their list if I provide them with my ID number. I asked why I should provide them with more personal information when I did not even ask to be contacted in the first place, and asked to speak to his manager. He said he forwarded my query to his manager, and that he would contact me back, which he never did.<br> <br> Since there is no number for me to call, I contacted them via FB. The social media specialist, told me that they are \investigating"the matter. Asked for an update on Friday"
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Replies (1)DirectAxis's replyOfficial
20 Jan 2016, 10:20Hello MTNsucks,
Thank you for bringing this to our attention and please note that we have flagged your original query and will continue to keep you updated.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention and please note that we have flagged your original query and will continue to keep you updated.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply20 Jan 2016, 10:20
Official
Hello MTNsucks,
Thank you for bringing this to our attention and please note that we have flagged your original query and will continue to keep you updated.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention and please note that we have flagged your original query and will continue to keep you updated.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
