AM
Abbey M
1 reviews | Active since Feb 2015
11 Dec 2020, 13:18
Direct axis is full of full of nonsense
I've been trying to get a statement for months now. Your consultants keep saying they are asking the emai department. Its been 3 months and everyday I get the same answer.
What is wrong with you people?
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
11 Dec 2020, 14:09Hello Abbey,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience we may have caused. We had a look at your account and a consultant has emailed you a settlement letter to your email address. Please be advised that settlement letters can take hours to reflect due to system generated processes. Please confirm receipt when you receive it.
Team DirectAxis
DirectAxis's reply11 Dec 2020, 14:09
Official
Hello Abbey,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience we may have caused. We had a look at your account and a consultant has emailed you a settlement letter to your email address. Please be advised that settlement letters can take hours to reflect due to system generated processes. Please confirm receipt when you receive it.
Team DirectAxis