JH
Jaco H
1 reviews | Active since Feb 2022
01 Feb 2022, 17:51
Direct axis i
We settled the account and the debit order is still going off after phoning them they said we need to send proof of payment but they can see payment was made and there are three different debiet orders going off they are *****ing peoples money and not come back to us
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Replies (2)
DirectAxis's replyOfficial
02 Feb 2022, 11:14Hello Jaco, Thank you for reaching out. We’ll provide you with feedback via private reply shortly. Team DirectAxis
Best regards,
DirectAxis's reply02 Feb 2022, 11:14
Official
Hello Jaco, Thank you for reaching out. We’ll provide you with feedback via private reply shortly. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
02 Feb 2022, 11:14Hello Jaco, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused by trying to get assistance. We can confirm that the account in question was closed in December and there were debit orders since. Please send us the amounts as well as proof of these debits on your bank statement. Please email them to *** and we’ll look into it. Team DirectAxis
Best regards,
DirectAxis's reply02 Feb 2022, 11:14
Official
Hello Jaco, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused by trying to get assistance. We can confirm that the account in question was closed in December and there were debit orders since. Please send us the amounts as well as proof of these debits on your bank statement. Please email them to *** and we’ll look into it. Team DirectAxis
Best regards,