LM
Lerato M
1 reviews | Active since Nov 2016
20 May 2020, 14:34
Direct Axis Hoax
After my first review of Direct Axis on hellopeter,the only response i got was that they would look into my matter....i think over a week now. They are still looking into why they dont think i deserve a PAID UP letter pending since September 2019!
Helpful (0)
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Replies (2)
DirectAxis's replyOfficial
21 May 2020, 08:00Hello Lerato, We’ve received your review. Apologies for the delay in assisting you. Please rest assured that we care about our customers and our primary focus during this time is to act responsibly towards them. We’ve escalated your query to our Customer Relationship Management team and a consultant will be in touch with you. Team DirectAxis
Best regards,
DirectAxis's reply21 May 2020, 08:00
Official
Hello Lerato, We’ve received your review. Apologies for the delay in assisting you. Please rest assured that we care about our customers and our primary focus during this time is to act responsibly towards them. We’ve escalated your query to our Customer Relationship Management team and a consultant will be in touch with you. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
21 May 2020, 09:37Hello Lerato. We've emailed you a paid up letter to the address we have on record. Please let us know when you've received it. Team DirectAxis
Best regards,
DirectAxis's reply21 May 2020, 09:37
Official
Hello Lerato. We've emailed you a paid up letter to the address we have on record. Please let us know when you've received it. Team DirectAxis
Best regards,