1 reviews | Active since Dec 2016
Direct Axis hired 5 different lawfirm company for collections to one consumer
<p>Direct Axis has appointed different lawfirm company to collect money from me.</p> <p>i have borrowed money from them, then i had to go for debt review with Octogen, debt councilers they were paying on mybehalf and according to the statement from Octogen i dont owe them, i have spoken telephonically and by emails with each and every attorney they appoint and non of them managed to sort out this issue. i have ptill today I haven't received any feedback from them . None of those people provided me we feedback regarding that account, I have explained that I do not owe Direct Axis they must do a follow-up with their debt counseling department and clear my issue instate they have hired another lawfirm. roof of communication trail with them and proof of payment from Octogen.</p> <p> </p> <p>now they have hired again onother law company to do collection and they are forcing me to pay and i have refuse because i do not owe them.</p> <p> </p> <p>This lawfirm is the fifth one.</p> <p> </p> <p>Please help they are stressing me</p> <p> </p> <p> </p> <p><br /> <br /><br /> </p>
Hi Anna. Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon. Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon. Team DirectAxis
Hi Anna. Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon. Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Good day,
The matter it has not yet been resolved, DirectAxis team Ms Patricia Moon ********** 143 asked me to forward documents on 23 December 2016 which i have forwarded to her to do investigation and she will revert back to me, I have not received anything from them, today 5 January 2017 at 11:11, i have received a harassing call from their legal by name IVAN ********** 997 and ********** 701 instructing me to pay account otherwise they will have no choice but to list me on credit bureau. I even given them statement and Octogen contact details. I told him that i am still waiting for feedback from Patricia and now u r threatening me.
Peter this is not fair, i don't owe this people.
Please help
Good day,
The matter it has not yet been resolved, DirectAxis team Ms Patricia Moon ********** 143 asked me to forward documents on 23 December 2016 which i have forwarded to her to do investigation and she will revert back to me, I have not received anything from them, today 5 January 2017 at 11:11, i have received a harassing call from their legal by name IVAN ********** 997 and ********** 701 instructing me to pay account otherwise they will have no choice but to list me on credit bureau. I even given them statement and Octogen contact details. I told him that i am still waiting for feedback from Patricia and now u r threatening me.
Peter this is not fair, i don't owe this people.
Please help
Hi. Thank you for the feedback. We will revert back to you. Team DirectAxis
Hi. Thank you for the feedback. We will revert back to you. Team DirectAxis
I am still waiting for my answer
I am still waiting for my answer
I am still waiting for my answer
I am still waiting for my answer
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us ***.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us ***.
I have been waiting for DirecAxis response for a long time they haven't resolve my issue, intate they are still sending me messages instructing me to pay this account.
According to Patricia Mooin from DirecAxis confirmed that they have received the payment from Octogen. What i need from them is to clear my name on their system and issues a paid up letter. I told Patricia that i am no longer with Octogen, i have withdrawn from them in 2013.
Please clear my name.
I have been waiting for DirecAxis response for a long time they haven't resolve my issue, intate they are still sending me messages instructing me to pay this account.
According to Patricia Mooin from DirecAxis confirmed that they have received the payment from Octogen. What i need from them is to clear my name on their system and issues a paid up letter. I told Patricia that i am no longer with Octogen, i have withdrawn from them in 2013.
Please clear my name.
Hello, we have liaised internally and found that you are required to deal directly with the Debt Counselors. Please feel free to let us know should you require any further assistance. Team DirectAxis
Hello, we have liaised internally and found that you are required to deal directly with the Debt Counselors. Please feel free to let us know should you require any further assistance. Team DirectAxis
Hello, we have liaised internally and found that you are required to deal directly with the Debt Counselors. Please feel free to let us know should you require any further assistance. Team DirectAxis
Hello, we have liaised internally and found that you are required to deal directly with the Debt Counselors. Please feel free to let us know should you require any further assistance. Team DirectAxis
I am no longer under a debt councilor, they have paid you and patria mooin confirm that they have received the money paid by octogen. The money i have borrowed is was below 5000.00 and octogen paid more than that, now they are saying I owe them Closed to R8000.00, how possible is it.
Peter please assist Octogen they are harassing me, they are not doing what they required to do.
I am no longer under a debt councilor, they have paid you and patria mooin confirm that they have received the money paid by octogen. The money i have borrowed is was below 5000.00 and octogen paid more than that, now they are saying I owe them Closed to R8000.00, how possible is it.
Peter please assist Octogen they are harassing me, they are not doing what they required to do.