AS
Andries S
1 reviews | Active since Jan 2015
15 Feb 2023, 16:31
Direct Axis headless chickens
I try now for four days to get my hanking details changed, but the lazy people do not want to work. So I have contact them by email, ajd nothing happens. So end Feb there will be 0 in my bank and they going to run like headless chicken, to get this sorted. Welldone Direct Axis.
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
15 Feb 2023, 16:54Hello Andries,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get bank details changed.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get bank details changed.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Best regards,
DirectAxis's reply15 Feb 2023, 16:54
Official
Hello Andries,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get bank details changed.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get bank details changed.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Best regards,
AS
Andries S's updateReviewer Update
15 Feb 2023, 17:02Direct Axis stay a joke.🤣🤣
AS
Andries S's update15 Feb 2023, 17:02
Reviewer Update
Direct Axis stay a joke.🤣🤣
DirectAxis's replyOfficial
16 Feb 2023, 08:56Hello Andries, we've received feedback that your bank details has already been updated. Should you require further assistance do let us know. Team DirectAxis
Best regards,
DirectAxis's reply16 Feb 2023, 08:56
Official
Hello Andries, we've received feedback that your bank details has already been updated. Should you require further assistance do let us know. Team DirectAxis
Best regards,
AS
Andries S's updateReviewer Update
16 Feb 2023, 09:05Yes, after I have battle for 1hr to get through and after I have asked the persons to speak up, they drop the phone in my ear, luckily there was one person who assist me who want to work, and it was resolved. I am not happy with the service. Of the custumer service centrum.
AS
Andries S's update16 Feb 2023, 09:05
Reviewer Update
Yes, after I have battle for 1hr to get through and after I have asked the persons to speak up, they drop the phone in my ear, luckily there was one person who assist me who want to work, and it was resolved. I am not happy with the service. Of the custumer service centrum.
DirectAxis's replyOfficial
16 Feb 2023, 09:09We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We’re sorry that you’ve had to spend so much time on this.
Best regards,
DirectAxis's reply16 Feb 2023, 09:09
Official
We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We’re sorry that you’ve had to spend so much time on this.
Best regards,