MM
Michael M
1 reviews | Active since Sept 2017
12 Sept 2017, 12:35
Direct Axis Harassment
I have been harassed by Direct Axis for the past year, although I do not know where they got my details from.
I receive spam from them daily. I also receive pre printed loan cards through the post. I have contacted them on numerous occasions to remove my details from their marketing and still I receive the spam. I have now threatened them with legal action and as soon as I mention the word lawyer they put the phone down. They also refuse to give me the contact details of a manager to resolve this issue.
The way this company is operating is a total disregards for peoples privacy. Although they ***** your details, they still make it impossible for you to get them to remove your details from their system.
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Replies (2)
DirectAxis's replyOfficial
12 Sept 2017, 13:15Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply12 Sept 2017, 13:15
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
12 Sept 2017, 14:36Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind. Team DirectAxis
Best regards,
DirectAxis's reply12 Sept 2017, 14:36
Official
Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind. Team DirectAxis
Best regards,