Direct axis giving a loan i cannot afford by force. Failure to cancel it after several requests.
I have requested the Direct axis to cancel my loan application before it was finally completed, they refused and continued to pay money into my account. I cannot afford the repayments. I'm sitting with R100 000 that I dnt have anything to do with. I'm really disappointed and frustrated. I was on debt review for 5 years. And I hate to go back. Pls help hello peter. I dnt want the money. A forced loan is not fair to me. ***
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DirectAxis's replyOfficial
11 Jun 2021, 09:25Hello Aubrey, Thank you for reaching out to us. Our system is currently experiencing technical difficulties. We are working to resolve the issue as quickly as possible. We apologise for any inconvenience and will continue to do our very best to assist you. We've escalated your query to our Customer Relationship Management Team and a consultant will be in touch with you. Thank you for your patience and understanding. Team DirectAxis
DirectAxis's reply11 Jun 2021, 09:25
Official
Hello Aubrey, Thank you for reaching out to us. Our system is currently experiencing technical difficulties. We are working to resolve the issue as quickly as possible. We apologise for any inconvenience and will continue to do our very best to assist you. We've escalated your query to our Customer Relationship Management Team and a consultant will be in touch with you. Thank you for your patience and understanding. Team DirectAxis