Direct axis *****s!!!!

I have a loan with direct axis.My salary date changed and I advised them every person I ever spoke with refuses to assist in no. 1 changing my banking details to my new bank and no.2 changing my debit order date.

I went to FNB they cannot stop the debit order as it is with debicheck.I have made numerous request numerous phone calls emails send to the highest of people store assist me in the matter.My old account cannot be closed due to direct axis debiting every month on that account and now being in a minus with over R600!!!!!!!!!!!

I am making eft payments every month and still they are deducting!!!!being a loyal customer of theirs and having experience such unsatisfied customer service where I had phoned in being on the phone for hours at a time no one to assist is vulgar!!!!!!

I want my old FNB account to be paid for all your wrong debit orders!!!!!and I want assistance today stil!!!!!

All your customer service people are inadequate and stupid!!!!!

I will also contact the national consumers act and have them contact you immediately!!!!!!