1 reviews | Active since Nov 2012
Direct Axis Financial Services Hangs Up When Asked For Explanation
<p>Calling to discuss why, after paying R15,000.00 amount towards my loan didnt impact ANYTHING at all, the lady just hung up when i continually asked her to explain why.</p> <p> </p> <p>In my opinion, to simply hang up on a customer because you cant answer thier questions is just RUDE and unprofessional !</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
I will also keep HelloPeter.com in the loop as to whether ive recieved a satisfactory resolution to this matter...
I noticed that there are complaints that the responses to these "reviews" from DirectAxis have been false assertions that disputes are being settled.
I will also keep HelloPeter.com in the loop as to whether ive recieved a satisfactory resolution to this matter...
I noticed that there are complaints that the responses to these "reviews" from DirectAxis have been false assertions that disputes are being settled.
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you. Team DirectAxis
Whoever is dealing with these complaints is very educated, polite and willing to help. well done.
Whoever is dealing with these complaints is very educated, polite and willing to help. well done.
It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it!
It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it!