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Shelly T
1 reviews | Active since Apr 2009
28 Dec 2021, 08:10
DIRECT AXIS DON'T STOP WITH THEIR HARASSING PHONE CALLS
I have been receiving SPAM calls from Direct Axis for a number of days now. Sometimes as many as 3 - 4 calls a day. Despite the fact that I have blocked their number on my cellphone, they continue calling. I even went so far as to send them an email on 25/12/2021 to advise them that I was going to lodge a complaint.
Despite all this, Direct Axis have not stopped with their harassing phone calls. I am now going to take my complaint to the Consumer Ombudsman as well as to the FSCA (Financial Sector Conduct Authority)
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Replies (1)DirectAxis's replyOfficial
28 Dec 2021, 10:55Hello Shelly,
Thank you for reaching out to us.
We understand your frustration and will make sure that you will no longer receive calls from us.
Our consultants were calling you to assist with an incomplete application which was done online.
We have arranged for the application to be cancelled.
Team DirectAxis
Thank you for reaching out to us.
We understand your frustration and will make sure that you will no longer receive calls from us.
Our consultants were calling you to assist with an incomplete application which was done online.
We have arranged for the application to be cancelled.
Team DirectAxis
DirectAxis's reply28 Dec 2021, 10:55
Official
Hello Shelly,
Thank you for reaching out to us.
We understand your frustration and will make sure that you will no longer receive calls from us.
Our consultants were calling you to assist with an incomplete application which was done online.
We have arranged for the application to be cancelled.
Team DirectAxis
Thank you for reaching out to us.
We understand your frustration and will make sure that you will no longer receive calls from us.
Our consultants were calling you to assist with an incomplete application which was done online.
We have arranged for the application to be cancelled.
Team DirectAxis
