Direct Axis do not want to communicate, and sort out issues.

Direct Axis calls me every day, sends me sms's to call them. When I do so, either I stay on the line for more than an 20 minutes at a time or the line gets put down from their side. I have spent more than 2 hours 50 minutes in the past week on the phone, without speaking to anyone that did not transfer me; then having to start the explanation from scratch; then the call just gets dropped.

I have tried to contact them via email, but they only responded after 2 days with the same wording. When I reply to that, there is no reply from them.

They then proceed to call me again early morning, after I repeatedly asked them to please send me an email, or rather just reply on the emails i have sent.

I am being harassed by rude call-center operators, working unsupervised. When I ask to speak to a supervisor, I am answered by "call our call center"....and when I do, the whole process starts over again.

I am deeply unhappy with the type of service I receive, hence I stopped making full payments. I want to warn everyone against the company, and their rude and ****y employees.