AvdM
Anno van der Meulen
1 reviews | Active since Nov 2013
06 Sept 2021, 13:29
Direct Axis do not respond on their messages
Direct Axis keep sending me sms messages that i am in arrears(because of their fault), and on the sms you must reply "2" for them to call back. Irep d several times with "2" for them to contact me, but they never do. Absolute a waste for Direct Axis to send sms messages, as they do not respond........ Wake up Direct Axis. Your service has always been poor in the past as well. STOP SENDING ME USELESS SMS MESSAGES!!!
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Replies (3)
DirectAxis's replyOfficial
06 Sept 2021, 15:24Hello Anno, Thanks for reaching out to us. We’re truly sorry for the delay in resolving this matter. Our Accounts Department is looking into this urgently, a consult will contact you soon. Team DirectAxis
Best regards,
DirectAxis's reply06 Sept 2021, 15:24
Official
Hello Anno, Thanks for reaching out to us. We’re truly sorry for the delay in resolving this matter. Our Accounts Department is looking into this urgently, a consult will contact you soon. Team DirectAxis
Best regards,
AvdM
Anno van der Meulen's updateReviewer Update
08 Sept 2021, 11:09Direct Axis started harrassing me since 07h08 this morning with telephone call, then the same useless stupid sms message that NO ONE replies from Direct Axis, and then a telephone call with a recording. REPLY ON YOUR STUPID SMS MESSAGES WHEN I REPLY FOR YOU TO CONTACT ME!! NO RESPONSE AND ABSOLUTE STUPIDITY FROM DIRECT AXIS.!!!!
AvdM
Anno van der Meulen's update08 Sept 2021, 11:09
Reviewer Update
Direct Axis started harrassing me since 07h08 this morning with telephone call, then the same useless stupid sms message that NO ONE replies from Direct Axis, and then a telephone call with a recording. REPLY ON YOUR STUPID SMS MESSAGES WHEN I REPLY FOR YOU TO CONTACT ME!! NO RESPONSE AND ABSOLUTE STUPIDITY FROM DIRECT AXIS.!!!!
DirectAxis's replyOfficial
08 Sept 2021, 13:20Hello Anno
Thanks for reaching out to us.
We're able to confirm that a consultant was in touch with you yesterday to clear things up.
Team DirectAxis
Thanks for reaching out to us.
We're able to confirm that a consultant was in touch with you yesterday to clear things up.
Team DirectAxis
Best regards,
DirectAxis's reply08 Sept 2021, 13:20
Official
Hello Anno
Thanks for reaching out to us.
We're able to confirm that a consultant was in touch with you yesterday to clear things up.
Team DirectAxis
Thanks for reaching out to us.
We're able to confirm that a consultant was in touch with you yesterday to clear things up.
Team DirectAxis
Best regards,