ZB
Zane B
1 reviews | Active since Mar 2021
31 Aug 2021, 16:09
DIRECT AXIS COMPLAINT
DIRECT AXIS HAS NOT CONTACTED ME IN OVER 3 YEARS BUT SAYS THAT I STILL OWE THEM MONEY, HOW IS THIS POSSIBLE SINCE I HAVE HAD ZERO COMMS FROM THEM? I THOUGHT THE LAW SAYS THAT BAD DEBT PRESCRIBES AFTER 3 YEARS ANYWAY
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Replies (2)
DirectAxis's replyOfficial
31 Aug 2021, 17:08 Hello Zane, Thanks for reaching out to us. Please accept our apologies for your experience. We’re here to assist. We’ve escalated your query to our Accounts Team for assistance. Team DirectAxis
Best regards,
DirectAxis's reply31 Aug 2021, 17:08
Official
Hello Zane, Thanks for reaching out to us. Please accept our apologies for your experience. We’re here to assist. We’ve escalated your query to our Accounts Team for assistance. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
09 Sept 2021, 16:01Hello Zane,
We're able to confirm that Shackleton sent you a letter in March advising about the status of your accounts. Please confirm if received.
Team DirectAxis
We're able to confirm that Shackleton sent you a letter in March advising about the status of your accounts. Please confirm if received.
Team DirectAxis
Best regards,
DirectAxis's reply09 Sept 2021, 16:01
Official
Hello Zane,
We're able to confirm that Shackleton sent you a letter in March advising about the status of your accounts. Please confirm if received.
Team DirectAxis
We're able to confirm that Shackleton sent you a letter in March advising about the status of your accounts. Please confirm if received.
Team DirectAxis
Best regards,