DG
Daya G

1 reviews | Active since Mar 2024

08 Jun 2024, 05:27

Direct Axis

Direct Axis are easily charging more than what they legally allowed to do. They charge interest, then late payment interest, then other fees. They phone me at 7 am in the morning either wen I am dropping off my children or still lying down. They are NO BETTER than LOAN SHARKS. Their people are unprofessional they put me on Default on my Credit Profile on TransUnion which I sorted out, but still left me there although that was resolved. It's an arm's length co of FNB Wesbank to get around the costs of the loan. So they don't fall foul of the max interest rates allowed to be charged. Furthermore if you pay them earlier they only CREDIT at month end, so the interest cost is capitalised. I have even written to Tertia (CEO) but no response. They need to be taken to task, even closed down.

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Replies (1)
DirectAxis
DirectAxis's reply10 Jun 2024, 09:22
Official
 Good Day 
 
Thank you for your review.
 
We're sorry for the inconvenience caused.
 
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.  
 
Team DirectAxis 

Best regards,