HP
Harry P
1 reviews | Active since Aug 2018
20 Oct 2020, 22:12
Direct axis can't get it right so stay away Far Away
I have nothing good to say about this company since the COVID 19 this company has gone from being on top of its game to being am absolutely useless substitute who can't work out how the game is even played, they promise call backs with in 48 hours of logging a complaint on here yet we are now almost a month and nothing from this circus, I would not entertain anything this place say becaise I havr proof that they don't do a single thing as promised or complained about.
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Replies (2)0
Replies (2)
DirectAxis's replyOfficial
21 Oct 2020, 10:43Hello Harry,
Thanks for reaching out to us.
We apologise for any inconvenience caused in dealing with your query. We care about our customers and always try to provide them with excellent service.
One of our team members contacted you before and we thought that your query was already resolved.
We have re-escalated the matter to our management team to ensure you receive assistance quickly and efficiently.
Please be on the lookout for our calls, emails or SMS’s.
Team DirectAxis
Thanks for reaching out to us.
We apologise for any inconvenience caused in dealing with your query. We care about our customers and always try to provide them with excellent service.
One of our team members contacted you before and we thought that your query was already resolved.
We have re-escalated the matter to our management team to ensure you receive assistance quickly and efficiently.
Please be on the lookout for our calls, emails or SMS’s.
Team DirectAxis
DirectAxis's reply21 Oct 2020, 10:43
Official
Hello Harry,
Thanks for reaching out to us.
We apologise for any inconvenience caused in dealing with your query. We care about our customers and always try to provide them with excellent service.
One of our team members contacted you before and we thought that your query was already resolved.
We have re-escalated the matter to our management team to ensure you receive assistance quickly and efficiently.
Please be on the lookout for our calls, emails or SMS’s.
Team DirectAxis
Thanks for reaching out to us.
We apologise for any inconvenience caused in dealing with your query. We care about our customers and always try to provide them with excellent service.
One of our team members contacted you before and we thought that your query was already resolved.
We have re-escalated the matter to our management team to ensure you receive assistance quickly and efficiently.
Please be on the lookout for our calls, emails or SMS’s.
Team DirectAxis
HP
Harry P's updateReviewer Update
24 Oct 2020, 18:11Well I am still waiting for these idiots to contact me, yest I'm the mean time they continue to commit *****, which I will be taking to the Financial oumbadsman to sort out. I am done waiting for this circus and their **** service.
HP
Harry P's update24 Oct 2020, 18:11
Reviewer Update
Well I am still waiting for these idiots to contact me, yest I'm the mean time they continue to commit *****, which I will be taking to the Financial oumbadsman to sort out. I am done waiting for this circus and their **** service.