OV
ODETTE V
1 reviews | Active since Oct 2011
02 Oct 2020, 16:13
DIRECT AXIS CAN NEVER GET IT RIGHT TO FINALISE YOUR LOAN APPLICATION SPEEDILY AND EFFICIENTLY !!!!!!!!!!!!!!!!!!!
I app**** for a new loan four days ago which was approved. Four days later , I'm still waiting for the funds to be transferred to my account. When they advertise , they state that the funds will be in your account " WITHIN HOURS " . This is utter lies.Twenty people call you and promise to look into the matter but never do.
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Replies (2)
DirectAxis's replyOfficial
05 Oct 2020, 09:38Hello Odette,
Thanks for reaching out to us.
We are extremely sorry for the delay with your loan application. This is not the type of service we aim to provide our customers.
We will escalate your query to our support team in order to speed up the process with your loan application.
A consultant will be in contact with you to provide you with the necessary feedback and possible reasons for the slight delay.
Team DirectAxis
Thanks for reaching out to us.
We are extremely sorry for the delay with your loan application. This is not the type of service we aim to provide our customers.
We will escalate your query to our support team in order to speed up the process with your loan application.
A consultant will be in contact with you to provide you with the necessary feedback and possible reasons for the slight delay.
Team DirectAxis
DirectAxis's reply05 Oct 2020, 09:38
Official
Hello Odette,
Thanks for reaching out to us.
We are extremely sorry for the delay with your loan application. This is not the type of service we aim to provide our customers.
We will escalate your query to our support team in order to speed up the process with your loan application.
A consultant will be in contact with you to provide you with the necessary feedback and possible reasons for the slight delay.
Team DirectAxis
Thanks for reaching out to us.
We are extremely sorry for the delay with your loan application. This is not the type of service we aim to provide our customers.
We will escalate your query to our support team in order to speed up the process with your loan application.
A consultant will be in contact with you to provide you with the necessary feedback and possible reasons for the slight delay.
Team DirectAxis
DirectAxis's replyOfficial
05 Oct 2020, 16:31Hello Odette,
We are pleased to inform you that your loan application has been paid out to you. The payment will reflect within 24-48 hours.
If you need any further assistance please do not hesitate to contact us.
Team DirectAxis
We are pleased to inform you that your loan application has been paid out to you. The payment will reflect within 24-48 hours.
If you need any further assistance please do not hesitate to contact us.
Team DirectAxis
DirectAxis's reply05 Oct 2020, 16:31
Official
Hello Odette,
We are pleased to inform you that your loan application has been paid out to you. The payment will reflect within 24-48 hours.
If you need any further assistance please do not hesitate to contact us.
Team DirectAxis
We are pleased to inform you that your loan application has been paid out to you. The payment will reflect within 24-48 hours.
If you need any further assistance please do not hesitate to contact us.
Team DirectAxis