TM
Tandokazi M
1 reviews | Active since Jan 2021
12 Jan 2021, 07:15
Direct axis/ Call Direct
I app**** for a loan now I am under debt consolidation but Direct Axis refuses to send settlement letters, they keep adding arrears into my account, my credit bureau status has been negatively impacted.
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Replies (2)
DirectAxis's replyOfficial
12 Jan 2021, 11:15Hello Tandokazi, Thanks for reaching out to us. We apologise for the inconvenience we may have caused, we acknowledge your frustration. We have escalated your query to our Collections Team so that they can contact you and assist as soon as possible. We will keep you in the loop until everything is sorted. Team DirectAxis
Best regards,
DirectAxis's reply12 Jan 2021, 11:15
Official
Hello Tandokazi, Thanks for reaching out to us. We apologise for the inconvenience we may have caused, we acknowledge your frustration. We have escalated your query to our Collections Team so that they can contact you and assist as soon as possible. We will keep you in the loop until everything is sorted. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
13 Jan 2021, 13:24Hello Tandokazi, Our Collections Team confirmed that they have been in touch with you and have emailed the settlement letter to your email address. Please confirm receipt when you receive it. Team DirectAxis
Best regards,
DirectAxis's reply13 Jan 2021, 13:24
Official
Hello Tandokazi, Our Collections Team confirmed that they have been in touch with you and have emailed the settlement letter to your email address. Please confirm receipt when you receive it. Team DirectAxis
Best regards,