DC
Dcm C
1 reviews | Active since Sept 2017
11 Jul 2020, 08:26
Direct Axis battle for your own money. Poor customer service
Watch out for paying up a loan. They will continue to debit your account and getting your money back is a nightmare as call Centre agents cut your call when following up with them. I would not recommend using this business
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DirectAxis's replyOfficial
13 Jul 2020, 15:20 Hello Dcm, We have received your review. Apologies for the unpleasant experience in trying to get the matter attended to. We have received your settlement payment and your account had to be refunded. This entire process usually takes up to 10 business days. Once the account is closed we will issue you with a paid up letter. Please let us know if you wish to speak to a consultant. Team DirectAxis
DirectAxis's reply13 Jul 2020, 15:20
Official
Hello Dcm, We have received your review. Apologies for the unpleasant experience in trying to get the matter attended to. We have received your settlement payment and your account had to be refunded. This entire process usually takes up to 10 business days. Once the account is closed we will issue you with a paid up letter. Please let us know if you wish to speak to a consultant. Team DirectAxis