DO
David O

1 reviews | Active since Aug 2023

04 Aug 2023, 09:06

Direct Axis Bad Service

I app**** on 21 July was approved but have been given numerous quotes to accept, tons of docs uploaded, rude call centre that puts phone down, complaint dept that gives you a response number ONLY. No one interested in helping

0
Replies (3)
DirectAxis
DirectAxis's reply04 Aug 2023, 09:42
Official
 Hello David, 

Thanks for reaching out to us.  

Please accept our sincerest apologies for the delays and inconvenience caused in trying to complete your application.  

We have escalated the matter to our applications support team and a consultant will be in contact with you.  

Team DirectAxis
DO
David O's update04 Aug 2023, 13:21
Reviewer Update
I ve had 3 emails from Direct Axis-acknowledging but nothing done!!!!!
back to same problem. Nothing done once again
DO
David O's update04 Aug 2023, 16:15
Reviewer Update
Thank you, Direct Axis resolved my problem