WS
Walter S
1 reviews | Active since Sept 2020
03 Sept 2020, 20:23
Direct axis
Good day to all I have tried before lock down to make arrangements with Direct Axis to give me a payment break all papers were send through and they confirmed that they have received all documents and all in order now I received an letter stating that I have to make an full payment for the loan or I will be locked up, some advice please!!!
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DirectAxis's replyOfficial
04 Sept 2020, 09:34 Hello Walter, We have received your review. Apologies, this isn't the experience we aim to provide. We care about our customers and we are trying our best to be able to assist all of those who are experiencing additional financial difficulties at this time. We'll followed-up with our COVID-19 support team and feedback as soon as possible. Team DirectAxis
DirectAxis's reply04 Sept 2020, 09:34
Official
Hello Walter, We have received your review. Apologies, this isn't the experience we aim to provide. We care about our customers and we are trying our best to be able to assist all of those who are experiencing additional financial difficulties at this time. We'll followed-up with our COVID-19 support team and feedback as soon as possible. Team DirectAxis