TK
Tiaan K
1 reviews | Active since Apr 2020
13 Aug 2023, 11:26
Direct axis
I'm on Debt Review since 2019, in 2020 the court order was granted and this allowed me to pay the agreed minimum amount. On all my accounts under debt review there is a significant reduction on the capital amounts I owe since then, except Direct Axis. Nothing seems to be happening with this account although they receive a minimum amount every month.
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Replies (2)
DirectAxis's replyOfficial
14 Aug 2023, 08:55Hello Tiaan,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Best regards,
DirectAxis's reply14 Aug 2023, 08:55
Official
Hello Tiaan,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Best regards,
DirectAxis's replyOfficial
14 Aug 2023, 10:46We're pleased that Wendy has been in contact with you, but if you require further assistance, please let us know.
Best regards,
DirectAxis's reply14 Aug 2023, 10:46
Official
We're pleased that Wendy has been in contact with you, but if you require further assistance, please let us know.
Best regards,