TM
Thulani M

1 reviews | Active since Aug 2020

17 Aug 2020, 20:32

Direct axis

Very bad and poor business ethics during the pandemic i was asked to send proof of loss of income and a letter from my employee of which i did. Now their chosen lawyer hammond's pole called me informing me that i am in arrears what a bunch of ******* coining via the pandemic be advised not to borrow from direct axis.They rep**** that they received the documents but never came back to me now i am in arrears without them contacting me such institutions must be investigated. They were deducting the insurance maybe the insurer paid them now they are boosting their friends hammondpole attorney's be warned South Africans borrow from a reputable institution.

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Replies (1)
DirectAxis
DirectAxis's reply18 Aug 2020, 16:46
Official
Hello Thulani,  We’ve received your review.  Please accept our apologies for any inconvenience caused in the process of trying to getting assistance. Please allow us to have the matter investigated and resolved in a timeous manner.  We'll escalate the matter to our Claims support team and arrange for a consultant to call you.  Team DirectAxis