Direct Axess: reject loans on personal opinion instead of facts

I was on the phone with an agent. Before him I only had good service. He had an attitude and then we got into a verbal argument at which time he told me he is declining my loan. The National Credit Regulator says that anyone lending money must use a fair and objective reasoning. He used subjective and unfair reasoning. He didn't even have my ID yet, let alone payslips etc.

So subjectively and against the Credit Regulator's rules, he smashed my credit score.

This has bad consequences for me, my family and my business.

The guy who spoke to me was Akhona. Don't ever deal with him.

I'm referring the matter to the NCR as well as all the credit providers and every board I can find to complain about this.

Indeed, if my credit score hampers my business, I will sue.