NM
Ncami M

1 reviews | Active since May 2018

22 May 2018, 15:30

Direactaxis, your worst nightmare.

Directaxis fooled me into thinking they are helpful in the beginning. I app**** for a R120 000 personal loan from Directaxis . I only paid 1 installment of R7000 and then paid R116 000 to settle the loan in full within a month. After this was done it took directaxis forever to close the account and whey it eventually did, they didn't make it official. So according to my credit bureau, I was still owing directaxis. I could therefore not apply for a loan anywhere else because of this and when I then called directaxis to help me with another loan (since I thought I already had a good record with them), they rejected my application instead due to affordability issues. I mean why would you give such a lame excuse when I paid up your R120 000 loan within a month?? It is a sin with directaxis if someone pays up the loan faster than they expected? Do they feel ****** from not being able to benefit from that specific customers for longer? I really don't get it. Due to this ***** up by directaxis, I was not able to get a loan anywhere? How can a company be so ruthless and mess up my business? This is just pure evil.

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Replies (4)
DirectAxis
DirectAxis's reply22 May 2018, 15:35
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply23 May 2018, 15:26
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis

Best regards,

NM
Ncami M's update25 May 2018, 18:07
Reviewer Update
The problem was sorted out partly. At least directaxis has declared my payment of the loan in full, so that I am happy about. But apparently they can still not give me a loan (even after paying up and not skipping any payment) because I don't have a history... How is this possible? I mean how can I not have a history when I just borrowed and paid up their loan not from different financial institution but from them? Isn't that what history is??? I was told that I can only apply for another loan in 6 months... I will not be needing a loan by then because my business would have established. My advice is that if you borrow money from directaxis do not pay it up early in fact rather, take the maximum months they offer so as to benefit them and they will give you any loan with no questions asked if you do that.
DirectAxis
DirectAxis's reply28 May 2018, 09:45
Official

All right. Thank you for the feedback. We will pass it on.

Best regards,