lV
lester V

1 reviews | Active since Jan 2012

23 Feb 2015, 10:35

Deducting more money than what i owe them

Automatic reply: ***<br> Inbox<br> x<br> CCD Customer Requests <br> <br> Feb 11 (12 days ago)<br> <br> to me<br> <br> Thank you for your correspondence. One of our consultants will be in contact with you within the next 24 working hours, either via email, SMS or telephone.<br> <br> <br> <br> NOTE: This is an automated email, please do not respond to it.<br> <br> ***<br> Still no reply, i want to pay them there R140 so i can be finished with them but no answer form there call center <br> <br>

0
Replies (1)
DirectAxis
DirectAxis's reply23 Feb 2015, 11:14
Official
Hello le-star,

Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.

We will also keep you updated until the matter is resolved.

Kind regards
Direct Axis Customer Relationship Management Team