1 reviews | Active since Dec 2016
Deducting money *******ly
<p>My loan was settled and they deducted money after the account has been closed already. Now they don't see the money on their side. I phoned my bank and they confirmed that the money was received by direct axis. I must now give them three months bankstatements in order for them to investigate the matter. For what reason I do not know.</p>
Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Direct Axis asked me to send them my bank statement that reflect the d/o which I did, it has been a month now and still they have not refunded me.
Direct Axis asked me to send them my bank statement that reflect the d/o which I did, it has been a month now and still they have not refunded me.
All right. Please send that email onto socialmedia@directaxis.co.za at your earliest convenience.
All right. Please send that email onto socialmedia@directaxis.co.za at your earliest convenience.