RW
Rosalind W

1 reviews | Active since Nov 2016

11 Nov 2016, 11:06

Debt written off that we are not even aware of - Direct Axis

<p>we are in the process of applying for car finance, my husband done an application yesterday to get news that the application was declined, upon furthr investigation we found out it is due to debt written of by direct axis in 2013 for a loan, as far as we can remember we had no loan with direct axis, this is so annoying, why do creditors do this to customers why, you go & apply for a bond, car finance knowing that as far as you can remember you are clean than smack in the face. i am so fedup with the **** that we must deal with</p>

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Replies (2)
DirectAxis
DirectAxis's reply11 Nov 2016, 11:08
Official

Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply22 Nov 2016, 14:14
Official

We're pleased that you're happy with the way in which everything has been settled. If you need more information or assistance do let us know.