AB
Andre B
1 reviews | Active since Jan 2018
18 Dec 2024, 02:49
Debit without warning
I can not believe a company can be so selfish, they debit my account on the 18th of the month, took the last money in my account without warning. My debit is set to go off at month end. Have never missed a payment, It takes no effort whatsoever to just let your customer that always pays his bills on time to know that for the month of December we will debit you early. You selfish *****s..
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
18 Dec 2024, 09:57Good Day Mr Andre Botha
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply18 Dec 2024, 09:57
Official
Good Day Mr Andre Botha
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,