1 reviews | Active since Apr 2011
Debit orders and change of banking details
Ever since I have had a loan with the company they ignore emails on updating bank details and debit order dates. Please you cannot believe what it has cost me to date. We pay on the 25th of the month not the last Friday. They put that debit order through and it is rejected in my account. I have had to pay so much on bank charges especially at ABSA. So I change my bank and send all the relevant information two months in advance. the first payment they took off ABSA I phoned and to no avail they just carried on. Please this is a disgrace. Now the bank details are correct and I could not pay the first payment as half went out as bank charges. now they deduct a day before payday AGAIN.
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we've been unable to get hold of you after several attempts. Please feel free call us on *** should you require any further assistance. Team DirectAxis
Hello, we've been unable to get hold of you after several attempts. Please feel free call us on *** should you require any further assistance. Team DirectAxis
