1 reviews | Active since Oct 2011
Debit order still go through after settlement
<p>Account was paid on 21 April. Received settlement letter and on the 27th April the debit order still went off my account. requested refund but nothing is happening</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
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Hello, it’s proving difficult to reach you. We’d like to assist as soon as possible, so please do call us on *** or if you’d prefer email us at ***.
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know.
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know.
