LS
Leon S
1 reviews | Active since Jun 2016
08 Nov 2019, 10:03
Debit order after loan settled early
Loan settled on 18 October - debit order still went off on 31 October - sent mail to Customer Service - no response as expected.
Mai however read: ------------------------------ Your message
To: CCDCustomer.Request3 Subject: RE: Your Direct Axis Loan Sent: 07 November 2019 11:37:53 AM (UTC+02:00) Harare, Pretoria
was read on 07 November 2019 11:39:53 AM (UTC+02:00) Harare, Pretoria. ----------------------------- Please refund my deduction
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Replies (4)
DirectAxis's replyOfficial
08 Nov 2019, 10:25 Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply08 Nov 2019, 10:25
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
LS
Leon S's updateReviewer Update
12 Nov 2019, 11:23No contact after the above update :(
LS
Leon S's update12 Nov 2019, 11:23
Reviewer Update
No contact after the above update :(
LS
Leon S's updateReviewer Update
12 Nov 2019, 11:23No contact after the above update :(
LS
Leon S's update12 Nov 2019, 11:23
Reviewer Update
No contact after the above update :(
DirectAxis's replyOfficial
12 Nov 2019, 12:47We're pleased to let you know that the refund has been deposited in your account. Your account is closed, there isn't any amount due. We have emailed you a paid up letter to the address we have on record, please let us know that you've received it.
DirectAxis's reply12 Nov 2019, 12:47
Official
We're pleased to let you know that the refund has been deposited in your account. Your account is closed, there isn't any amount due. We have emailed you a paid up letter to the address we have on record, please let us know that you've received it.