cK
carl K
1 reviews | Active since Mar 2017
07 Mar 2017, 08:14
debit order
<p>i have a secure loan with direct axis trying to change banking details for 3 mounts call center agent keep saying someone will call back had two banking fees on my old account just for there debit order</p> <p>does any one have a glue in the call center sent many emails yet also no responce.</p>
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Replies (2)
DirectAxis's replyOfficial
07 Mar 2017, 08:43Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. We have arranged for a consultant to be in contact with you to resolve the matter. Team DirectAxis
Best regards,
DirectAxis's reply07 Mar 2017, 08:43
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. We have arranged for a consultant to be in contact with you to resolve the matter. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
08 Mar 2017, 14:02Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
DirectAxis's reply08 Mar 2017, 14:02
Official
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,