Debit order
Without any communication Direct Axis Debited by account way before my debit date.I am not even paid yet but I am debited. I don't know who was going to cover the bank charges if I had no money in my account. A financial institution cannot just decide to run the debit order without consulting the consumer. That's pathetic. Now I wonder if I will be debited again when I get paid nxa.
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DirectAxis's replyOfficial
18 Dec 2023, 12:15Good Day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
DirectAxis's reply18 Dec 2023, 12:15
Official
Good Day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis